AI-Powered Phone Service features

Features that Power our AI-Powered Phone Service

Automated Conversation Management

Make it easy to create conversations that understand context:

Let the platform handle smart, context-aware, multi-step conversations, so you can focus on being a doctor and providing the best care for your patients.

CONTINUOUS HUMAN- ASSISTED LEARNING SIMPLIFIED:

Our AI assistant constantly improves by learning from every interaction.

With help from both automated processes and human input, conversations are carefully reviewed and used to teach the assistant. This ongoing learning helps the AI adapt and suggest new ways to improve the medical office experience.

WHAT CAN VOICE AI DO?

Keep Your Number:

Use your current phone number, or we can provide you with a new one.

Human-Like:

Create more natural- sounding interactions with the industry's first neural voice.

Smooth Transfers:

Easily transfer calls to the correct department when needed. Unlimited transfer numbers..

Quick Response:

Instantly handle common patient requests, like scheduling appointments or answering questions.

Our Voice Agent provides best in class experiences through:

Human Level Understanding

Over 95% accuracy in understanding customer questions.

Insights

Offers in-depth insights and is highly configurable enabling a high level of control on customer experience offered.

Ability to empathize

Built to understand the nuances of each interaction & empathize.

BENEFITS

Automate over 100% of the total call volume.

Improve call response, engagement, and experience.

Eliminate the need for overflow/after- hour support.

Mitigate risk with voice biometrics and call verification.

Reduce wait times and abandonment rates to zero.

MORE FEATURES

Integration:

Out-of-the-box integration with all major systems from EHRs to CRMs.

Analytics:

Provide actionable insights that create efficiencies and fuel a deeper understanding of your customers.